Other services

Counselling and crisis support

If you are distressed, in crisis or in immediate need of support, call Lifeline on 13 11 14.

The Blue Knot Helpline provides counselling for people who have experienced childhood trauma, and its number is 1300 657 380.

If you are an Aboriginal or Torres Strait Islander person who requires counselling or crisis support, you can also contact 13YARN on 13 92 76.

For emergencies, call Triple Zero (000).

Need extra help?

Your Story’s legal support is free, confidential and available to anyone who needs it, including people with disability as well as their family members, friends, carers, advocates, and supporter.

We can also support you with legal problems you might be dealing with, such as the NDIS, discrimination or family violence.

Call us on 1800 77 1800 Monday to Friday (free call) or go to our contact us page for other ways to reach us. 

If you are an Aboriginal or Torres Strait Islander person, we can connect you with an Aboriginal legal service. 

If you need an interpreter, we can arrange one for you free. Tell us your language and we will organise it for you  You can also use the Reachdeck (previously called Browsealoud) translation tool to listen to content on our website or to translate it.

If you are hearing or speech impaired, you can contact us by calling the national relay service (NRS) on 133 677 or TTY 02 9219 5126.